America's tipping culture is growing out of control, according to many experts and customers.
At checkout, a digital display will remind customers to leave a tip , even for transactions that are unprecedented. Never before has tipping become an obsession with many American consumers as it is today.
Last December, Starbucks rolled out a tip option for card transactions at its stores. Many other US businesses have also quickly updated this trend. Even as the pandemic broke out, businesses turned to digital payments, customers were even prompted by machines to leave tips. For businesses, this is a welcome trend.
Mr. Vincent Rotolo - Owner of Good Pie pizza restaurant: "Here we have 18%, 20% and 22% levels, customers only need to press an option button when the specific tip amount is suggested. products will be easier to choose, without having to worry too much."
According to statistics, tips at all-inclusive restaurants in the US increased by 25.3% in the third quarter of 2022, while tips at counter-service restaurants increased by 16.7%. The data also shows a steady upward trend in tipping since 2019. However, this trend is creating pressure for many Americans as prices of all things skyrocket due to inflation.
Mr. Thomas Farley - Etiquette Expert: "In the past, customers had full control over this matter, but suddenly we are in a situation where we are asked to tip more. I call this a crisis. panic when tipping payment screens appear everywhere, even when ordering online orders. I'm afraid this trend is not going to end."
Not like the tip jars that customers can easily ignore if they don't have change. Experts say that digital tip requests can create social pressure, making it harder for customers to ignore.
Experts say that the COVID-19 pandemic has accelerated the trend of digital tips, making it more popular. Some businesses even feature tips in their job postings to attract more workers, although this amount is not always guaranteed. From an interesting culture, tipping is becoming an obsession for many Americans.
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